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Frontline hospitality staff need to focus on guest service—not waste time with cumbersome sign-ins. With frequent logins across shared devices that store sensitive guest data, both traditional password-based access and legacy MFA solutions fall short. The right solution must be simple, secure, and built to enhance productivity and create memorable guest experiences.
• Frequent shift changes and multiple daily logins by staff (e.g., front desk),
• Quick access to devices and applications to provide seamless guest experiences, especially during peak hours,
• Staff unfamiliar with complex tech workflows, requiring training and leading to frustration and delays,
• Shared workstations and devices that store sensitive guest data.
We enable hotels and hospitality organizations to leverage existing identifiers, such as an employee ID badges, as FIDO security keys (passkeys) for simple, fast, and secure passwordless access.
Hospitality staff approach locked devices (e.g., kiosks, tablets or computers), tap their proximity badges/room keys, enter an optional four-digit PIN, and successfully sign in—no username, no password, all in less than five seconds!
• Unlock Windows PC
• Sign into Web or SSO
• Sign into Applications
On
• Shared Computers
• Shared iPads
• Connected Devices
• FIDO2 passkeys replace insecure passwords and vulnerable legacy Multi-Factor Authentication (MFA) solutions,
• Eliminates shared/password fatigue and prevents sensitive guest data breach, protecting against account takeovers,
• Helps meet compliance requirements.
• Under-5-second sign-ins streamline operations (e.g., check-ins, order taking, room servicing) and improve staff efficiency,
• Minimal training needed—ideal for time-sensitive environments.
• Works with standard OS/browser support,
• Integrates with existing IAM/SAML/SSO/OAuth providers.
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